HeadSpa
1. Q: What is a Head Spa?
A: A Head Spa is a luxurious scalp wellness treatment that combines deep cleansing, nourishing scalp care, relaxing massage, aromatherapy, and stress relief to promote a healthy scalp and total relaxation.
2. Q: Is a Head Spa the same as going to a hair salon?
A: No. Our Head Spa is focused on scalp health, relaxation, and wellness—not hair styling. We do not cut, color, or style hair.
3. Q: Will my hair be wet afterward?
A: Yes. Your hair will be gently towel-dried after your treatment, but it will still be damp. We recommend bringing a hat or planning your appointment if you have plans afterward.
4. Q: Do you blow-dry or style my hair?
A: No. To keep the focus on relaxation and scalp care, styling and blowouts are not included.
5. Q: Who can benefit from a Head Spa?
A: Almost everyone! It's wonderful for those experiencing stress, dry scalp, oily scalp, product buildup, itching, or anyone simply wanting a deeply relaxing experience.
6. Q: Does it help with hair growth?
A: A healthy scalp provides an ideal environment for healthy hair. While we cannot guarantee hair growth, our treatments help support overall scalp health through cleansing, nourishment, and improved circulation.
7. Q: Is the treatment painful?
A: Not at all. Most guests describe it as one of the most relaxing treatments they've ever experienced.
8. Q: Can I wear makeup?
A: Yes, but we recommend wearing minimal eye makeup since parts of the treatment involve the forehead and scalp, and some moisture may come near the hairline.
9. Q: Should I wash my hair before my appointment?
A: No. Please arrive with your hair in its natural state. We'll take care of everything during your treatment.
10. Q: Can I receive a Head Spa if I have hair extensions?
A: It depends on the type of extensions. Please let us know before booking so we can determine if the treatment is appropriate.
11. Q: Can I have a Head Spa with color-treated hair?
A: Yes, although we recommend waiting at least 48–72 hours after a color service to help preserve your fresh color.
12. Q: How often should I get a Head Spa?
A: For maintenance, many guests enjoy one treatment every 4–6 weeks. If you're addressing specific scalp concerns, we may recommend a customized schedule.
13. Q: Can men enjoy a Head Spa?
A: Absolutely! Our Head Spa is designed for everyone and is an excellent way to relieve stress and promote scalp wellness.
14. Q: Is this safe during pregnancy?
A: In many cases, yes. Please let us know if you're pregnant so we can customize your experience and avoid any products or essential oils that may not be recommended.
15. Q: Can I book a Head Spa with another service?
A: Yes! Many guests love pairing their Head Spa with a massage, facial, reflexology, or infrared sauna session for the ultimate spa day.
16. Q: What should I wear?
A: Wear comfortable clothing. We recommend avoiding turtlenecks or high collars, as they may become damp during your treatment.
17. Q: What products do you use?
A: We use professional-quality scalp care products selected to gently cleanse, nourish, and support a healthy scalp as well as oils .
18. Q: Will I leave with oily hair?
A: No. Your treatment is designed to leave your scalp feeling clean, refreshed, and balanced—not greasy.
19. Q: Can children receive a Head Spa?
A: We welcome younger guests on a case-by-case basis. Please contact us to discuss age recommendations and determine the best experience for your child.
Massages
1. What should I expect during my first massage?
Your therapist will begin with a brief consultation to discuss your health history, areas of concern, and goals for your session. You'll be given privacy to undress to your comfort level and lie under the sheets before your therapist returns to begin your massage.
2. Do I have to undress completely?
No. You should only undress to your comfort level. You will remain properly draped throughout the entire session, and only the area being worked on will be uncovered.
3. Will the massage hurt?
Massage should never be unbearable. Some techniques, such as deep tissue or trigger point therapy, may cause temporary discomfort, but your therapist will work within your comfort level. Please communicate if you'd like more or less pressure.
4. Which type of massage is right for me?
That depends on your goals. Whether you're looking to relieve pain, reduce stress, recover from exercise, improve mobility, or simply relax, your therapist will recommend the treatment that best fits your needs.
5. How often should I get a massage?
This varies by individual. For general wellness, many guests benefit from a massage every 4–6 weeks. Those managing chronic pain, injuries, or high stress may benefit from more frequent sessions.
6. Should I eat before my massage?
A light meal is fine, but avoid eating a heavy meal immediately before your appointment. Staying hydrated before and after your massage is also recommended.
7. What should I do after my massage?
Drink plenty of water, avoid strenuous activity if possible, and give your body time to rest. Mild soreness can occur after deeper therapeutic work and typically resolves within a day or two.
8. Can massage help with headaches or migraines?
Many people find massage helpful for reducing tension headaches and relieving muscle tightness that may contribute to headaches. Your therapist can focus on the neck, shoulders, scalp, and jaw when appropriate.
9. Can massage help with stress and anxiety?
Yes! Massage promotes relaxation, reduces muscle tension, and encourages your body's natural relaxation response, helping many guests feel calmer and more refreshed.
10. Is it okay to talk during my massage?
Absolutely. Some guests enjoy conversation, while others prefer quiet relaxation. Your session is your time—feel free to communicate in whatever way makes you most comfortable.
11. Can I request a specific therapist?
Yes! If you have a preferred therapist, we'll do our best to schedule your appointment with them based on availability.
12. What if I have a medical condition?
Please let us know about any medical conditions, surgeries, injuries, medications, or pregnancy before your appointment. This allows us to tailor your treatment safely and effectively.
13. Can I receive a massage while pregnant?
Yes. Prenatal massage is available after the first trimester unless otherwise directed by your healthcare provider. Our therapists use positioning and techniques designed specifically for expecting mothers.
14. What if I fall asleep?
That's completely normal! Many guests become deeply relaxed during their massage. Consider it a compliment—we're happy you felt comfortable enough to unwind.
15. Should I shave before my massage?
No. Shaving is completely optional and not expected. Your comfort is what matters most.
16. What if I'm running late?
Please call us as soon as possible. We will do our best to accommodate you, but your session may need to be shortened so we can remain on schedule for other guests.
17. Can massage help with chronic pain?
Massage may help reduce muscle tension, improve circulation, increase mobility, and provide relief from many types of chronic muscular discomfort. Your therapist will create a treatment plan based on your individual needs.
18. How will I feel after my massage?
Most guests leave feeling relaxed, lighter, and refreshed. Some may experience mild soreness after therapeutic work, similar to post-workout soreness, which typically resolves within 24–48 hours.
19. Can I combine massage with other spa services?
Yes! Many guests enjoy pairing their massage with a facial, infrared sauna session, reflexology, or head spa treatment for a full day of relaxation and wellness.
20. What makes Haptics different?
At Haptics, every massage is personalized—not rushed or one-size-fits-all. We combine therapeutic expertise with genuine care to create an experience that supports healing, relaxation, and overall well-being. Whether you're seeking pain relief or a peaceful escape, we're here to help your body feel its very best.
Esthetician
1. How should I prepare for my facial?
Arrive with clean skin if possible, though we'll gladly cleanse your face before treatment. Avoid using retinol, exfoliants, or strong acids for 2–3 days before your appointment if you have sensitive skin.
2. How often should I get a facial?
For healthy, glowing skin, we recommend a facial every 4–6 weeks. Your esthetician will customize a treatment plan based on your skin type and goals.
3. What facial is best for my skin?
Don't worry if you're unsure! During your consultation, your esthetician will evaluate your skin and recommend the treatment that's best for your concerns, whether it's acne, aging, dryness, sensitivity, or dullness.
4. Can I wear makeup after my facial?
It's best to allow your skin to breathe for at least 12–24 hours after your facial. If possible, avoid makeup for the rest of the day to maximize your results.
5. What should I avoid after my facial?
For 24–48 hours, avoid:
Heavy exercise
Saunas or hot tubs
Direct sun exposure
Retinol or exfoliating products
Waxing or other aggressive skin treatments
6. Are facials safe during pregnancy?
Many facials are perfectly safe during pregnancy. Your esthetician will customize products and treatments to avoid ingredients that aren't recommended during pregnancy.
7. Will I experience redness afterward?
Some treatments may leave mild redness that usually subsides within a few hours. More advanced treatments, such as Nano Infusion or Microdermabrasion, may require a little extra recovery time.
8. Can facials help with acne?
Yes! Regular professional treatments combined with a good home skincare routine can significantly improve acne, congestion, and inflammation.
9. Should I shave before my facial?
Men may shave 8–24 hours before their appointment if they prefer. If your skin is easily irritated, waiting until after your facial may be more comfortable.
10. What if I have allergies or sensitive skin?
Please let us know about any allergies, skin sensitivities, medications, or medical conditions before your treatment. We'll choose products that are appropriate for your skin.
11. Can I receive a facial if I have Botox or fillers?
Yes. We generally recommend waiting:
Botox: 24–48 hours
Dermal Fillers: About 2 weeks (or as directed by your injector)
Always follow your provider's recommendations.
12. What should I expect during my first visit?
Your first appointment includes a consultation where we discuss your skincare goals, current routine, medical history, and any concerns before beginning your customized treatment.
13. How long do facial appointments last?
Depending on the service selected, appointments typically last between 30 and 90 minutes.
14. Do you offer treatments for men?
Absolutely! Our skincare services are designed for everyone and can be customized to address concerns like razor irritation, ingrown hairs, dryness, oiliness, and aging.
15. Do I need to purchase skincare products?
Not at all. We'll recommend products only if they will help you maintain your results at home. There is never any pressure to purchase.
16. Can I combine a facial with a massage?
Yes! Many guests enjoy pairing a facial with a massage for the ultimate relaxation experience. Ask us about our spa packages or combination services.
17. What if I'm running late?
If you're running behind, please give us a call. We'll do our best to accommodate you, but arriving late may shorten your treatment time so we can stay on schedule for other guests.
18. How soon will I see results?
Many guests notice healthier, brighter, and more hydrated skin immediately after their treatment. Continued treatments and proper home care provide the best long-term results.
19. How do I know which skincare products are right for me?
Your esthetician will make personalized recommendations based on your skin type, concerns, and lifestyle. We believe skincare should be simple, effective, and tailored specifically to you.
20. What makes Haptics different?
At Haptics, we believe skincare is about more than just appearance—it's about restoring confidence, promoting wellness, and creating a peaceful experience where your skin and body can truly relax. Every treatment is customized with your unique needs in mind so you leave feeling refreshed, cared for, and radiant.
Wellness
1. What is a Foot Detox?
A Foot Detox is a relaxing wellness treatment that uses an ionizing foot bath while your feet soak in warm water. Many guests enjoy it as a way to unwind, relax, and complement their overall wellness routine.
2. How long is the treatment?
Our Foot Detox sessions last approximately 30 minutes.
3. Will I feel anything during the treatment?
Most guests simply feel warm, relaxed, and comfortable while soaking their feet.
4. Does the water color tell me anything about my health?
The water naturally changes color during the session due to the ionization process and minerals in the water. The color changes should not be interpreted as a medical diagnosis or indicator of specific health conditions.
5. How often should I have a Foot Detox?
Many guests enjoy treatments every 2–4 weeks as part of their self-care routine, although frequency varies based on personal wellness goals.
6. Should I drink water afterward?
Yes! We recommend drinking plenty of water before and after your session to stay hydrated.
7. Who should avoid a Foot Detox?
This service is not recommended for individuals who:
Are pregnant
Have a pacemaker or implanted electrical device
Have open wounds on the feet
Have recently received an organ transplant
1. What is a Yoni Steam?
A Yoni Steam is a traditional wellness practice that uses warm herbal steam directed toward the external pelvic area. Many women enjoy it for relaxation, self-care, and personal wellness.
2. How long does a session last?
Most sessions last 30–45 minutes.
4. What should I wear?
You'll be provided with a spa robe for comfort and privacy.
5. Does it hurt?
Not at all. The steam should feel comfortably warm—not hot. Your comfort and safety are our priority.
6. Can I steam during my menstrual cycle?
No. We recommend scheduling your session after your menstrual cycle has ended.
7. Can I have a Yoni Steam if I'm pregnant?
No. Yoni steaming is not recommended during pregnancy.
8. How often should I schedule a steam?
Many guests enjoy steaming once a month, although your schedule may vary depending on your wellness goals.
9. Can Yoni Steaming treat medical conditions?
No. Yoni steaming is intended as a wellness and relaxation service and is not a medical treatment or cure for any condition.
10. Who should avoid a Yoni Steam?
Avoid this service if you:
Are pregnant
Are currently menstruating
Have active vaginal infections
Have open sores or recent pelvic surgery
Have been advised against heat therapies by your healthcare provider
1. What is an Infrared Sauna?
Unlike a traditional sauna, an infrared sauna uses infrared heat to gently warm your body from within, creating a comfortable, deeply relaxing experience.
2. How long are the sessions?
Sessions typically last 30 minutes.
3. How hot does it get?
Our infrared sauna is generally maintained between 120°F and 140°F, making it more comfortable than many traditional saunas.
4. What should I wear?
Wear lightweight, comfortable clothing or whatever makes you feel most comfortable while following spa guidelines.
5. Should I hydrate?
Absolutely. We recommend drinking water before and after your session to replace fluids lost through perspiration.
6. What are the benefits?
Many guests enjoy infrared sauna sessions because they may help:
Promote relaxation
Ease everyday muscle tension
Encourage circulation
Support recovery after exercise
Provide a peaceful self-care experience
7. Can I use the sauna if I'm pregnant?
No. Infrared sauna sessions are not recommended during pregnancy.
8. Who should avoid an Infrared Sauna?
Please consult your healthcare provider before using an infrared sauna if you:
Are pregnant
Have uncontrolled high or low blood pressure
Have significant heart conditions
Have an acute illness or fever
Have recently consumed alcohol
Are unable to regulate body temperature
9. How often can I use the sauna?
Many guests enjoy sessions 1–3 times per week, depending on their personal wellness routine and healthcare provider's recommendations.